Wednesday, November 9, 2011

Ups and Downs

It's always best to start at the beginning so I'm afraid I shall start with complaining yet again today. You see, I started yesterday by attempting to call the postal service. The web page gave me a number I should call to 'document my issue' regarding the seemingly lost package, only nowhere in the automated phone line could I find a place to do so. I couldn't even manage to find a living human being. I ended my frustration by sending an email regarding the issue. I'm not certain that it will do any good, but I tried and I now truly hate that damn phone line.

On a positive note, when I relayed my futile attempt to my customer and offer a refund or replacement, they responded with grace and understanding. They offered to wait a while to see if it does in fact arrive this week and then they requested a replacement if it does not. If relying on the postal service is one of the low points of my little business, having customers like this is one of the highest.

So the rest of the day was spent remaking some barefoot sandals for the store and starting to remake the contents of the missing order just in case. I honestly have little faith at this point that it will, so I might as well get on it. The evening was a lovely trip to our monthly comic book store meeting. Really, it's a lot more engaging than it seems. It's a lovely break from conversations online and with kids. I returned late to a couple of orders and I'm crossing my fingers that the rush is beginning. Getting the holiday shopping done early felt great, but it left quite the hole in my wallet that needs filling.

So today, it's finishing up that missing order and then more remaking. I ordered up some of the new charcoal  colored Lizbeth thread from Handy Hands last week and it should be here today or tomorrow, so I might take a break when it arrives to make something with it. I have been waiting for a dark gray thread forever. Now, I just need a medium between their silver gray and this and I will be a happy tatter. Wow, that seems like a much odder statement than it is when you read it back. Oh, to it then.

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